Policies/Refunds/Cancellations

FOR SESSIONS

Mary Beth Vanderlinden honors your time and sets aside time out of her own life to be there for you.  If you do not keep your scheduled appointment there are others that have missed out on a session they truly need. Please be respectful of everyone and give a minimum of 24 hours notice if your session time is not going to work out for you.

A cancellation received with at least 24 hours notice will receive a refund minus a $35.00 administration fee or a rescheduled appointment time.

If you do not contact our office to reschedule, cancel or change your contact information for your session at least 24 hours in advance your session will be done (remotely) and an email sent with results of the session.

A session made for a time within 24 hours of scheduling is treated as a same-day session. No refund or credit can be offered.

Appointment times have been arranged specifically for you. If you are not available at your session this is considered as a no show and will not be rescheduled.

You have 6 months to use your session or package after purchase. 

SESSIONS PACKAGES

You have 3 days to cancel once you have purchased a package for a refund, minus a $100.00 administration fee. After the 3 day cancellation period there are no refunds. You have 6 months from date of purchase to use your package. Packages are for one person ONLY and are not transferrable.

Cancellation policies apply regarding the 24 hour cancellation of a session. If we do not receive 24 hour notice of cancellation of a session from a package the session will not be rescheduled. If you are a no show the session will not be rescheduled.

HOURLY WORKSHOPS

For 1, 2, 3 and 4 hour workshops you must give 14 days notice for a full refund minus a $45.00 administration fee. Less than 14 days notice there are no refunds.

FULL DAY WORKSHOP AND RETREAT CANCELLATION POLICY

1 DAY WORKSHOPS

(5 hours or more)

Your payment is your reservation. There are no refunds on the 1 Day Workshops.

If notice is given 14 days prior to the workshop date you will be issued a voucher for full credit minus a $45.00 administration fee valid for 3 months.

3 to 7 DAY RETREATS And IMMERSIONS

All overnight retreat registrations require payment in full. There are no refunds. 

We are required to sign contracts and pay our retreat vendors in advance which is non-refundable to us.

No refund will be given if a “Retreatant” leaves early (even if asked to leave by the facilitator of the retreat). Out of consideration for others it is required that you make a commitment to attend the entire retreat. Make sure you make proper arrangements for travel so you are at the retreat facility ahead of time. Once each session begins you are asked not to enter the meeting room but to wait until the next break. If for some reason you cannot stay the full last day we will ask that you leave during mealtime or a break as to not disrupt the flow of the retreat and the other attendees experience.

NO ONE other than the retreat facilitator will teach at the events unless invited by Mary Beth Vanderlinden LLC. We have had issues in the past with attendees “teaching” other attendees things that did not serve them or could harm them. You will be asked to refrain from teaching, if it continues you will be asked to leave. 

Thank you. We appreciate your understanding of our Refunds and Cancellation Policy.